Tech Trends: Workplace Modernization Is an Imperative for States and Cities
January 6, 2026
StateTech Magazine: State and local government IT leaders are entering 2026 with workplace modernization goals that go beyond replacing aging laptops and conferencing gear. The emerging priority is efficiency by design: intentionally removing friction from everyday work through better digital workflows, more unified collaboration experiences and carefully governed use of artificial intelligence (AI).
That shift is being driven by a practical reality: Hybrid work is no longer an exception in many organizations, and residents increasingly expect public services to be delivered reliably from anywhere.
“Work isn’t a place,” says Brian Campbell, vice president of digital experience at CDW Government. He says that organizations are continuing to adapt to new workforce expectations.